Positive approaches to Managing the Perceptions of Others

Introverted leaders described how they manage or counteract some of the perceptions of others:

• gaining credit by exceeding expectations
  
  
• recognising that positive perceptions may include being:
  • hard-working and reliable
  • a safe pair of hands
  • someone who gets things done
  • someone who resolves problems
  • thoughtful and genuine
  • calm in a crisis
  • interested and supportive
    
    
• developing confidence by improving your understanding of issues - developing ‘expertise’
  
  
• greeting people when you see them as a quick way to create a positive impression
  
  
• being authentic, honest and able to laugh at yourself
  
  
• responding after meetings with written thoughts
  
  
• staying visible by sharing or reinforcing the contributions of colleagues
  
  
• adopting extrovert behaviours can sometimes result in a ‘quick win’ but is often unsustainable longer term.